Legal Notice

Australian Consumer Law

Nothing in this Legal Notice, our store policies, product pages, or website terms is intended to limit, exclude, or replace any rights you may have under the Australian Consumer Law or other applicable consumer protection laws.

Where our products are supplied to Australian consumers, they may come with consumer guarantees that cannot be excluded under Australian Consumer Law.

Website Information

The information on easeandrelief.com is provided for general informational and shopping purposes only. We do our best to keep product descriptions, prices, availability, images, shipping information, and website content accurate and up to date.

However, errors, omissions, or changes may occur. We reserve the right to correct errors, update information, change product availability, or modify website content where necessary.

Product & Wellness Disclaimer

Ease & Relief offers beauty, wellness, comfort, and self-care products. Product information on this website is not medical advice and should not be treated as a substitute for advice from a qualified healthcare professional.

Our products are not intended to diagnose, treat, cure, or prevent any disease or medical condition. Individual results may vary depending on personal circumstances, use, skin type, routine, and other factors.

Please read product instructions carefully and consult a qualified healthcare professional before using any beauty, wellness, massage, heat, light therapy, or self-care product if you are pregnant, have a medical condition, use a medical device, take medication, have sensitive skin, or have any health concerns.

Orders, Shipping & Returns

Order processing, delivery estimates, returns, refunds, and guarantees are explained in our store policies. Please review our Shipping Policy, Refund Policy, and 30-Day Guarantee page for more information before purchasing.

Delivery timeframes are estimates only and may vary due to carrier delays, customs processing, public holidays, peak periods, location, or events outside our reasonable control.

Intellectual Property

All content on easeandrelief.com, including text, images, logos, graphics, product names, layouts, branding, icons, videos, and other website materials, is owned by Ease & Relief, Lumeno Brands Pty Ltd, or used with permission from licensors, suppliers, or content providers.

You may not copy, reproduce, distribute, modify, publish, sell, or use our website content for commercial purposes without prior written permission.

Third-Party Links & Services

Our website may include links, payment services, shipping tools, review apps, analytics tools, or other services provided by third parties. These third-party services may have their own terms, policies, and privacy practices.

We are not responsible for third-party websites, platforms, or services that we do not own or control.

Limitation of Liability

To the maximum extent permitted by law, Ease & Relief and Lumeno Brands Pty Ltd are not liable for indirect, incidental, special, or consequential loss arising from your use of this website, our products, or reliance on website information.

This limitation does not exclude any liability that cannot lawfully be excluded under Australian Consumer Law or other applicable laws.

Governing Law

This Legal Notice and your use of easeandrelief.com are governed by the laws of New South Wales, Australia, subject to any consumer rights or protections that may apply in your location.

Updates to This Notice

We may update this Legal Notice from time to time to reflect changes to our business, website, products, policies, or legal requirements. The latest version will be posted on this page.